Job Summary:

Under general supervision, uses specialized skills gained through training and experience in the securities industry to assist in the utilization of a Cost Basis Reporting System and other Raymond James approved systems to provide clients and internal departments with cost basis, gain/loss and corporate action information. Delivers superior client service through accuracy, timeliness and consistency.  Enters data, reviews daily reports and researches any discrepancies.  Position involves extensive interaction with fellow workers, other departments and branch associates.

Essential Duties and Responsibilities

• Inputs and maintains data into Cost Basis Reporting systems. 
• Manages valuations for client accounts based on date or month of death
• Emails branches (guidelines will be provided)
• Acts as a team member for issues and projects requiring moderate research and analysis.
• Update accounts for Raymond James clients (businesses or individuals)
• Promotes effective coordination between multiple workgroups in functional areas.

Knowledge, Skills, and Abilities

• Minimum of High School Diploma or GED. Some college preferred (Finance or Economics) but not required.
• Experience working in finance or banking (auditing) is a plus

Knowledge of:

• Financial markets and products.
• Fundamental concepts of calculating capital gains and losses
• Fundamental investment concepts, practices and procedures used in the securities industry. 

Ability to:

• Interact effectively with external and internal clients through both written and verbal communication.
• Give customer satisfaction high priority and proactively address customer needs.
• Identify relationships, draw logical conclusions and interpret results for use in decision-making.
• Manage multiple activities simultaneously to ensure timely and satisfactory completion of responsibilities.
• Exhibit initiative, independence and self-direction when performing tasks.
• Perform assignments that are broad in nature.
• Learn quickly 
• Follow procedures
• Work independently

Skill in:

• Learning and applying new information, skills and processes quickly.
• Balancing spreadsheets and reviewing data from multiple sources
• Problem solving complex issues
• Organization and attention to detail sufficient to prioritize multiple tasks while working in a fast-paced dynamically changing environment
• Microsoft Office applications sufficient to produce documents and email with an advanced skill level proficiency in Microsoft Excel, Outlook, and Sharepoint
• Customer service and handling phone calls
• Working from a queue
• Data analysis/quality checks
• Ability to multitask and prioritize
• Attention to detail

This is the pay range that Magnit reasonably expects to pay for this position: $16.88/hour - $22.50/hour

Benefits: Medical, Dental, Vision, 401K